At SawaNova, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to safeguard your information.

Information We Collect

We collect the following types of personal information when you interact with our website or services:

Marketing and Communication Data: Preferences in receiving marketing from us and communication preferences.

Personal Identification Information: Name, email address, phone number, event details (event type, event date, location, guest count), and any other details provided via forms on our website.

Communication Data: Your preferences for receiving marketing materials and other communications.

Technical Data: IP address, browser type and version, time zone settings, browser plug-in types, operating system, and platform, as well as other technology on the devices you use to access our website.

Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

SawaNova uses your personal information to provide and improve our services, respond to inquiries, and for the following specific purposes:

Legal Compliance: To comply with legal obligations and protect the rights, property, or safety of SawaNova, our users, or others.

Service Delivery: To process and manage your bookings, requests, and events.

Communication: To communicate with you regarding your inquiries, bookings, or event details.

Marketing: To send you promotional emails about special offers, new services, or other information we think you may find interesting.

Website Analytics: To improve our website, services, and user experience through the analysis of user behavior and trends.

How We Protect Your Data

We take the security of your personal data seriously and implement appropriate measures to prevent unauthorized access, use, or disclosure. These measures include:

• Encryption: Data transmission is secured with encryption protocols.
• Data Access Control: Only authorized personnel have access to personal data.
• Regular Monitoring: Our systems are regularly reviewed for potential vulnerabilities and attacks.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Business Transfers: In the event that SawaNova is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

Service Providers: We may share your information with trusted service providers who assist us in delivering our services, including event management, email marketing, and customer support. These providers are obligated to keep your information confidential and use it only for the purpose of providing services to us.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Your Rights

You have certain rights regarding the personal data we hold about you. These include:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct or update any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data when it is no longer necessary for the purpose for which it was collected.
• Right to Restrict Processing: You can request that we limit the use of your data under certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data for direct marketing or other purposes.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within [insert number] days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. A cookie is a small data file that is stored on your device when you visit a website. You can control the use of cookies at the browser level; however, disabling cookies may limit your use of certain features or functions on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.